Legal

Privacy Policy

Last reviewed: January 2026 ยท ELF Productivity Ltd

Introduction

We are committed to safeguarding the privacy of our clients and website visitors. This policy applies where we are acting as a data controller with respect to the personal data of our clients and website visitors; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

In this policy, "we", "us" and "our" refer to ELF Productivity Ltd.

How We Use Your Personal Data

In this section we have set out the general categories of personal data that we may process, the purposes for which we may process personal data, and the legal bases of the processing.

Usage data
IP address, browser type, pages visited, visit duration. Used to monitor and improve our website. Legal basis: legitimate interests.
Account data
Name, business email, phone, job title, organisation. Used to provide services and communicate with you. Legal basis: legitimate interests / contract performance.
Service data
Information about how and when you use our services. Legal basis: legitimate interests / contract performance.
Enquiry data
Information submitted via contact or enquiry forms. Used for marketing and selling relevant services. Legal basis: consent.
Customer relationship data
Contact details, job title, communications history. Used to manage customer relationships. Legal basis: legitimate interests.
Transaction data
Contact details and transaction details for purchases. Legal basis: contract performance.
Notification data
Information provided to subscribe to newsletters or notifications. Legal basis: contract performance.
Correspondence data
Content and metadata of communications sent to us. Legal basis: legitimate interests.

We may also process your personal data where necessary for compliance with a legal obligation, or to protect your vital interests or those of another person. Please do not supply any other person's personal data to us unless we prompt you to do so.

Providing Your Personal Data to Others

We may disclose your personal data to any member of our group of companies insofar as reasonably necessary for the purposes set out in this policy. Information about our group of companies can be found at www.timeandattendance.co.uk.

We may disclose your personal data to our insurers and/or professional advisers for the purposes of obtaining insurance coverage, managing risks, or the establishment of legal claims.

We may also disclose your personal data where required by law or to protect the vital interests of any person.

Retaining and Deleting Personal Data

Personal data that we process shall not be kept for longer than is necessary for its purpose. Generally, personal data will be retained for a minimum of 1 year and a maximum of 6 years from the date received.

In some cases the retention period will be assessed individually based on business need. We may retain data longer where required by law or to protect vital interests.

Security of Personal Data

We take appropriate technical and organisational precautions to secure your personal data in line with the ISO 27001 specification. All passwords and client-confidential information are stored in encrypted form.

Data transmitted between your browser and our servers is protected using industry-standard encryption, reviewed regularly against best practices. You acknowledge that transmission of data over the Internet is inherently insecure and we cannot guarantee security of data sent over the Internet.

Your Rights

Under data protection law, you have the following rights:

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Right to access

Request a copy of the personal data we hold about you.

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Right to rectification

Have inaccurate or incomplete data corrected.

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Right to erasure

Request deletion of your data in certain circumstances.

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Right to restrict processing

Limit how we use your data in certain circumstances.

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Right to object

Object to processing based on legitimate interests or direct marketing.

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Right to data portability

Receive your data in a structured, machine-readable format.

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Right to complain

Lodge a complaint with the ICO or another supervisory authority.

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Right to withdraw consent

Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us by post or email using the details below.

About Cookies

A cookie is a small file sent by a web server to your browser and stored on your device. Cookies may be persistent (remain until their expiry date) or session-based (expire when you close your browser).

We use cookies for the following purposes:

  • Status โ€” to identify you as you navigate our website
  • Authentication โ€” to determine if you are logged in
  • Security โ€” to protect user accounts and prevent fraudulent use
  • Analysis โ€” to analyse usage and performance of our website

Third-party cookies

The following service providers may set cookies on your device:

Google Analytics
Analyses website usage. Privacy policy โ†’
DigiCert
Website security auditing and testing. Privacy policy โ†’
Whois Visiting
Usage trends and usability analysis. Privacy policy โ†’

Managing cookies

You can block or delete cookies via your browser settings:

  • Chrome
  • Firefox
  • Opera
  • Internet Explorer
  • Safari
  • Microsoft Edge

Note: blocking all cookies will affect the usability of many websites.

Third Party Websites

Our website includes links to third-party websites. We have no control over and are not responsible for the privacy policies and practices of those third parties.

Amendments

We may update this policy from time to time by publishing a new version on our website. We may notify you of significant changes by email.

Our Details

This website is owned and operated by ELF Productivity Ltd, registered in England and Wales under company number 1677934.

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ELF Productivity Ltd, Ceequelยฎ House, 2 & 3 Smithy Court, Wigan, Lancashire, WN3 6PS

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ICO Registration Number: ZA091292

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sales@elf.uk.com

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01257 256000